FAQs

So, you are the dispatch service; how does it work?

Home Service Deals is a service that connects users with locksmiths in their area. Our dispatch center will locate and connect you to a locksmith that provides emergency locksmith services for residential, commercial, and automotive. All service providers are independent contractors.

Where are you located?

Our call center location is at: 6914 Canby Ave, Reseda, 91335. The network of technicians we work with are mostly mobile technicians and do not have a front store location.

What if I need service, but the person who is paying for the service will not be on site?

We use a secure credit card system where we can send whoever is paying for the services a credit card authorization form via fax or e-mail. Simply fill out the form and send it back to us.

Will I get reimbursed by my insurance company for services?

It depends on your insurance policy, however we can send a formal invoice to you or your insurance agent with provided contact information via fax or e-mail.

How do I know if your technicians serve my area?

Just give us a quick call, we will verify that a tech is available based on your location and type of service you need and provide you with an estimated time of arrival.

If a technician comes out on site to where the service is needed, but I no longer need service anymore Do I still have to pay the trip charge?

Yes. The trip charge is for when the technician comes on site. If you do not call to cancel your order, and the technician shows up, you ARE still responsible to pay the fee.